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Where To Go For REGIS Help

Problems logging on;  password reset after initial logon

IMSS Helpdesk: 626-395-3500 (x3500 from campus phones), Monday - Friday, 8:00 a.m. to 5:00 p.m.

Your access.caltech password must be at least eight (8) characters long, and contain at least two (2) letters and characters from the following categories.

    • Upper case letter
    • Lower case letter
    • Numbers
    • Symbols

It cannot contain the following special characters.

    • " The double quote character
    • + The plus character
    • = The equal character
    • % The percent character

To change your access.caltech password, click on the "Manage My Password: tab in the main access.caltech application.

Enter your current password, your new password and a confirmation of your new password.

If your new password meets all access.caltech password criteria, your password is changed. You must use this new password when you log into access.caltech the next time, when using any function that requires re-authentication (e.g., time-out) or when using any Common Sign On application.

If your new password does not meet all access.caltech password criteria, you will be presented with an error screen that displays the specific criteria that was not met.

Because some password choices are easy to guess, access.caltech also precludes passwords that are the following.

    • Common dictionary words
    • Simple repeating patterns
    • Your name or account name

Enrollment eligibility; changes to academic information; other REGIS- or enrollment-specific issues

Registrar's Office:  626-395-6354 (x6354 from campus phones), Monday - Friday, 8:00 a.m. to 5:00 p.m.

Step by step instructions on how to use REGIS

Access the online help from within REGIS by clicking on the Help link within the application.

System requirements; browser, printing and email configuration issues

Contact your system administrator or desktop support technician.

Feedback about REGIS

Please email


updated 08/20/2014